What products does Pine Spire LLC sell?
Pine Spire LLC specializes in men’s workwear and men’s work clothing designed for practical everyday work needs.
Do you ship internationally?
No. We currently provide shipping within the United States only.
We do not currently offer international shipping.
How long does shipping take?
Estimated delivery is generally 3–5 business days after the order has been processed and shipped.
Actual delivery times may vary depending on the destination, carrier operations, weather, holidays, and other circumstances.
Which shipping carriers do you use?
Depending on the order and delivery location, we may use USPS, UPS, FedEx, or other reputable U.S. shipping carriers.
How long do I have to return an item?
Eligible products may generally be returned within 30 days of receiving the order.
Products should generally be unused and in resalable condition.
Please contact us before sending a product back.
How long does a refund take?
Once an approved return has been received and inspected, eligible refunds are generally processed within 3 business days.
The time for the refund to appear in your account may vary depending on your payment provider or financial institution.
Can I exchange an item for another size?
If you need a different size or replacement product, please contact us before returning the original item.
Exchanges are subject to product availability and applicable return requirements.
What if I receive a damaged or incorrect product?
Please contact us at hopkins@pinespirellc.com as soon as reasonably possible.
Please provide your order information and, when appropriate, photographs showing the issue so that we can review the situation.
Can I cancel my order?
If you need to cancel an order, please contact us as soon as possible.
We will make reasonable efforts to accommodate cancellation requests before the order has been processed or shipped.
Are your products sold through a subscription?
No.
All products available through pinespirellc.com are sold as one-time purchases.
We do not operate an automatic recurring subscription or billing program.
How can I contact Pine Spire LLC?
You can contact us through:
Email: hopkins@pinespirellc.com
Phone: +8722842980
Address: 1627 S Trumbull Ave Chicago IL 60623